New Guidelines to Regulate Online Shopping Within EU
May 29th, 2009
The EU Commission is making an attempt, through a new consumer guide, to ease online shoppers concerns about the security of online shopping.
New surveys reveal that 65 percent of customers shopping online from EU countries are not familiar with their consumer rights. Some of these consumers revealed that they have fears of the products not arriving as scheduled or arriving in a bad condition.
This has led to a call for some guidelines for rights and regulations for consumers shopping online from other EU countries. The guide states that a customer has the right to get their money back if the item has not arrived within 30 days when shopping from within the EU.
These new consumer regulations will also include tips on other computer safety issues, such as how to protect against spam.
Other reports show that Swedes are finally feeling comfortable ordering goods online from other countries, as they have become used to the idea of online retail and feel ready to see what other countries have to offer online.
A recent survey suggests that nearly two-thirds of Swedes have purchased goods from a foreign website.
http://www.idg.se/2.1085/1.219779/en-stor-potential-for-nathandel-utomlands
http://svt.se/2.109801/1.1545363/sakrare_eshopping?lid=senasteNytt_1538804&lpos=rubrik_1545363
